Medical (Outpatient)

Here’s what you need to know regarding our Medical Outpatient Claim & Benefits!

Process: Our outpatient claims are managed on a Pay & Claim basis. This means you can claim outpatient expenses incurred up to RM1,000.00 per annum. Please note, this entitlement is a shared limit per family.

Choice of Clinic: We have not appointed any Panel Clinics. Therefore, you may seek medical treatment at any preferred clinic with a registered doctor.

Proration: The outpatient entitlement will be prorated for employees who have served less than a year, including those serving notice of resignation.

Below are the general processes and guidelines for employees reference.

WHAT ARE THE THINGS COVERED UNDER THIS BENEFIT?

GENERAL SICKNESS All types of sickness that only requires treatment from registered doctors.	DENTAL All dental treatments, except those that are cosmetic in nature (i.e. braces, whitening, implants) *Subject to available balance	HEALTH CHECKUP From full medical checkup to specific health examination such as Heart Screening. *Subject to available balance
MENTAL HEALTH All type of mental health therapy including counseling, psychotherapy and more. *Subject to available balance	OPTICAL All optical treatment & purchase of eye sight support tools such as glasses and contact lenses. Not applicable to sunglasses. *Subject to available balance	SPECIALIST For specific illness that requires specialized treatment (i.e. dermatology, physiotherapy, chiropractic). Not applicable to treatment for cosmetic enhancement. *Subject to available balance
	MEDICAL EQUIPMENT Employees are allowed to purchase any medical equipment to support their medical conditions based on a doctor’s recommendation. This includes items such as wheelchairs, neck supports, and similar equipment. *Subject to available balance

This benefit will cover the employee and non-working dependents as per the following table:

We’re here to support you every step of the way. For any questions about your benefits or how to claim, please don’t hesitate to contact the HR Department.

Let’s continue to prioritize your well-being together!