AI Chatbot ‘Melati’

Terms of Use & System Disclaimer: Melati (AI HRBP Coach)

Welcome to Melati, your AI HR Business Partner and Workplace Culture Coach. Please read this brief disclaimer carefully before utilizing the platform:

  1. Information Scope & Currency: Melati operates strictly on the official internal policies and standard operating procedures (SOPs) provided to her. If Melati is unable to answer your query, it means the specific information is either currently unavailable or requires an update. In such instances, the query will be flagged for review, and you are encouraged to connect directly with the designated Human Resources point-in-charge (PIC).
  2. Operational Boundaries: Melati does not independently generate corporate instructions, approve financial payouts, or modify company policies. All guidance, scripts, and frameworks generated by the agent are derived from existing documentation and are intended for advisory and coaching support only.
  3. Data Privacy & Sensitive Information: To protect your personal data, do not input highly sensitive, confidential, or personal information—such as IC numbers, bank account details, passwords, or personal medical documents—directly into the chat interface.
  4. AI Limitations & Non-Precedent Clause: While engineered for precision, artificial intelligence systems can occasionally experience operational errors, data retrieval blind spots, or system bugs. Melati’s responses do not constitute formal, legally binding commitments or policy precedents by FAR Capital. Users are strongly encouraged to seek direct validation and official confirmation from the human HR team for critical policy actions.
  5. No Medical or Clinical Counseling: Melati provides behavioral science frameworks for workplace stress management and leadership coaching. She is not a medical professional and does not provide clinical mental health counseling, therapy, or medical diagnoses. If you are experiencing a severe mental health crisis, please reach out directly to Group HR to access our corporate wellness support channels.